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Writing While Angry

I have been attempting to write a letter of complaint to Aer Lingus about our return flight for the past three nights. It is a very difficult task.

On one hand I want to be as polite and respectful as possible, making my point in a prompt and professional manner. On the other hand I am very angry with what happened and also want to get that across to whoever receives the letter.

The thing is that every time I start writing about the situation, I get angry again and have to stop writing.

I think this is one of those situations where I need to focus on getting something finished quickly and not getting it perfect.

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